FAQs
What kind of drawing can I send?
**Pencil is too faint on paper to get good enough contrast to print, please go over it with a pen/felt tip and it will be great.**
iPad/ tablet app drawings are ideal.
Chalk
Pen
Crayon
Felt tip
Whiteboard with markers
Paints
Almost anything...
Drawings preferably need to be on smooth white paper.
Feel free to contact me with any questions. I can look at your artwork if you are not sure. Once I receive your image I will crop and digitally clean it up to make it the best quality for printing, but never change the original drawing.
How do I take a photo?
Any digital camera or iphone/smartphone photo will be suitable. As long as it is good quality and emailed as a large file. Anything over 200 KB is best - no size too big.
Some tips:
Make sure camera is square onto the picture.
Take your photo in good light, without a flash and no shadows or reflections.
How do I get my drawing to you?
Take a digital photo of your drawing. You can also scan and email it. File format can be jpeg, jpg, psd or pdf. The larger file size the better for printing quality. No file too big!
Once you have completed your order and checked out, you will receive a confirmation email. You need to reply to the email with your image attached.
What is your returns policy?
Personalised / bespoke goods are non refundable unless faulty. If faulty, please return it to me and I will make you another one.
How much is postage?
Postage varies depending on single or multiple items posted. Prices below are for signed for Royal Mail 1st class.
Large letter:
Signed for 1st class UK and Islands are £3.50
Next day delivery £7.50
Small parcels:
Signed for 1st class £5.50
Next day delivery £8.00
How long do I need to wait for delivery?
Once I have received your artwork, dispatch usually takes 3 working days after receiving the artwork. You will receive and email when it is dispatched.
Are the bags and t-shirts machine washable?
All t-shirts are machine washable up to 40 degrees, I recommend washing them inside out. If printed in white ink do not iron on the image (on reverse ok).
Bags and cushions can be machine washed on a gentle cycle (to help keep their shape) up to 40 degrees. Iron white print on reverse.
Why Organic?
All t-shirts and bags are made with organic cotton that is ethically sourced. 'Conventional' cotton farming uses synthetic chemical fertilisers and pesticides and is responsible for the contamination of soil and water. Organic cotton is grown without pesticides or any toxic substances so it protects the local environment, population and wildlife. Pesticides have a severe impact on the health of farmers and the local population. It is estimated by the World Health Organisation that nearly 3 million agricultural workers in the developing world experience poisoning from pesticides every year, and that 18,000 of them die as a result.
Pesticides are usually bought on credit, so if the farmer's crop fail they end up in debt. They also reduce soil fertility so that more chemicals are needed to encourage crops to grow, thus leading to even more expenses for farmers.
I also think organic cotton has superior quality and softness.
The mailing bags are 100% biodegradable.
What printing methods do you use?
I use the latest direct-to-garment digital printer using water based inks. Unlike screen printing or transfers, the softness of the fabric is not affected.
How are your t-shirts sized?
Each range of t-shirts comes with a sizing chart attached on the page. Measurements are in centimetres based on a flat t-shirt. To get chest size double the width measurement.
Please note age and sizes are a guide only, please check the measurements before you order as t-shirts cannot be returned unless faulty.
